What if my presentation box is damaged?

We make every attempt to ensure your parcel arrives in excellent condition. This year we have put extra measures in place, including putting the bottle through a ‘fragile’ carrier network and devising a ‘suspension frame’ fitment for the corrugate box to ensure the presentation box arrives with you without damage.

We can however arrange a replacement box for you if needed. To request this, please email images of the damaged box to founders@lakesdistillery.com or call 017687 88850 (option 6).